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To achieve our vision of positively impacting the lives of our social housing tenants, we are guided by a range of policies and strategies that help to offer us direction.

All documents

ForHousing Strategy – a review of year one 2023/24
The ForHousing Strategy 2023-2028
Resources Strategy
Homes Strategy
Customer Strategy

Anti-Social Behaviour Policy
Tenure Policy
ForFutures (Salford) Local Lettings Policy
EDI Policy
Anti-Fraud, Anti-Corruption and Anti-Bribery Policy
Whistleblowing Policy and Speaking Up Arrangements
Modern Slavery Statement
Complaints Policy
Allocations Policy
Domestic Abuse Policy
Damp and Mould Policy
Safeguarding Policy
Fixed Term Tenancy Policy
Allocations Appendix
Neighbourhood Management Policy
Repairs and Maintenance Policy
Rent & Service Charge Income Collection Policy
Recharges Policy
Adaptations Policy
Data Protection Policy

Annual Report and Financial Statements 2023 – 2024
Ethnicity Pay Gap Report
Gender Pay Gap Report
How we spend rent 2022/23
Annual Complaints Performance and Service Improvements Summary Report 2023-2024
2023-24 TSM Perception Summary Report
Housing Ombudsman Self-Assessment – June 2024
Annual Complaints and Service Improvement Report
Damp and Mould Self Assessment
Regulatory Judgement

Anti-Social Behaviour Policy
Fire safety – stay safe guidance
Gas safety information leaflet
Anti-Social Behaviour Handbook
Damp and mould information leaflet
Building safety information leaflet
Fire safety – Evacuation guidance
Electrical safety information leaflet
Asbestos information leaflet

Damp Mould and Condensation
Complaints Management
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