Safe homes portal

We’ve created a safe homes portal

We want your home to be safe and well maintained and keeping you safe in your home and delivering on what matters to you is important to us. We’re always looking for opportunities to improve, and as part of our commitment to providing safe well-maintained homes, we’ve created a ‘safe homes’ portal so you can access the safety and compliance information about your home.

If you live in a high rise or low rise block, you can also see the safety information for your shared spaces too.

To submit the form, you will need the following information:

  • Full name
  • The first line of your address
  • Your post code
  • An email address you want the information to be sent to
  • Your tenancy number – if you don’t know your tenancy number, you can find it on your MyAccount+ account or on any rent letters you receive from us. You can also speak to a friendly member of staff and request it using our online web chat

We will not store the information submitted on the portal and it will only be used to check your home details.

Requesting your home information by using the safe homes portal

If you want to find out up to date information on the safety of your home, click the link below

Access the safe homes portal here
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Get in touch

Get in touch

If you want to receive a paper copy of your home’s safety certificates, please email us by clicking the button. You can access the safe homes portal using the link above or call us on 0300 123 55 22.

Click here to request copies of your certificates