What we ask of you as a tenant
Your home should:
- Be your only or main place to live throughout your tenancy or you are at risk of losing your home
- Not be used to undertake any illegal activity
- Only be used to live in and not to operate a business unless we have given our written permission for this
Any business you do run must not cause a nuisance to your neighbours, otherwise we may need to withdraw our agreement. You must not display any commercial sign or notice board at your home without our permission.
You must not:
- Make any alterations to your home without our written permission, this includes, putting up a car port or installing a new kitchen / bathroom
- Keep a gas cylinder, bottled gas, paraffin, petrol or any other potentially dangerous, flammable, or explosive thing or substance at your home or in communal areas around your home. The only exception to this would be something that is required for a personal medical need for you or someone living in your home. This includes oxygen canisters, and you need to have specific permission in writing from us for this and must be stored safely within your home.
It is important that you, anyone living in your home and any visitors do not bring into or near your home, any animal that may annoy your neighbours or make them feel unsafe. You need special permission to keep some types of pets. Unless you have our written permission, you will not keep in or at your home:
- Any animal that is classed as wild or dangerous by law or by a conviction
- Any livestock (which includes but is not limited to cattle, pigs, poultry, donkeys, ponies, horses, sheep and goats)
- Any poisonous snake or other poisonous reptile or insect
- An aviary or pigeon loft
If you have a dog or more than one dog, you need to make sure the dog(s) cannot get out of your home, garden or balcony by itself, or do harm to any visitor to your home or passer-by.
We reserve the right to ask you to remove any animal we consider unsuitable to be kept in your home or which causes annoyance to your neighbours.
You, anyone living with you, or your visitors must not park or store vehicles (including heavy goods vehicles), on any land belonging to us, except:
– In a garage
– On the road
– In a communal parking area
– On a suitable and agreed vehicle hard-standing within the boundary of your home, with a dropped curb installed. You need our permission for this.
• You need our permission to store caravans, trailers, or boats (except in a garage) in the boundary of your home, in a communal area or on land that we own.
Please ensure you don’t:
• Leave any motor vehicle untaxed or in an unroadworthy condition in any area owned by us. Otherwise, the vehicle will be removed, and we will need to charge you for this.
• Block local roadways or other vehicular access ways.
• Use driveways, communal areas, gardens, or car parks for carrying out regular car repairs or in a way that causes nuisance to neighbours or anyone else.
If your home has a balcony, we ask you to:
• Keep it clean and tidy at all times
• Keep it free of anything that could be a danger to you, anyone who lives with you, or your neighbours
• Keep it in a condition that does not detract from the appearance of the building
• Not allow any animal to foul it.
• Not light fires, including barbecues on it.
• Not store flammable materials on it.
If your home includes a garden, it is your responsibility to look after it. We ask that you:
• Keep your garden neat and tidy by cutting grass, keeping weeds under control and trimming hedges. If your garden becomes overgrown we may need to take legal action.
• Keep any shed, greenhouse, car port, lean-to, or conservatory in good, safe condition.
• Keep any steps, paths and any dividing fence in safe and sound condition.
• Prevent any tree or bush from becoming a nuisance or danger to visitors to your home or neighbours.
• Do not cut down any trees without getting our written permission.
It is your responsibility to put right and pay for any damage to your home caused:
• By you or any person living in your home or employed by you carrying out any repairs, improvements, or alterations.
• Deliberately by you or a family member of visitor – such as smashed windows or broken doors.
• By your carelessness (this doesn’t include fair wear and tear).
It is your responsibility to pay for and arrange any repairs or replacements. If we undertake work to put right any damage, we will recharge reasonable costs to you.
