RAISE IT: Our new approach to Scrutiny is here and we’re need your help to make a difference to our complaints service. We’re looking for tenants, just like you, to sign up and take part. 

Have you recently raised a complaint? Or maybe you would like to have a say in the way we deal with complaints? If you answered yes to any of these questions, get involved, and take a closer look at our processes, give your insight and feedback to make our services better for all tenants just like you.  

What can you expect?  

Depending on how much you would like to get involved, will depend on how you get involved. This can vary from focus groups, surveys and working together with us to draft an action plan for improvement. We will work with you through the Scrutiny process and together we will make things happen.  

You can get involved from as little as 10 minutes to, two days per month, whatever suits you. Be the voice of your community, make things happen and RAISE IT. Have a say in shaping our delivery of services, together we can make a difference.  

Register your interest  

Complete the form below to get involved and help us make a difference to our complaints services and positively impact the lives of all tenants. 

If you would like to learn more about Scrutiny, click here.