Safe homes

Performance

We want you to be proud of where you live and we know this starts with a safe place to call home. We will work with you to maintain and deliver high quality repairs and maintenance. Take a look at how we’re doing.

You can now see performance from October 2025:

What our icons mean:

  • On or above targets

  • Heading in the right direction

  • We still have lots to do


Landlord compliance

  • 99.98%

    of homes have completed gas safety checks

    We achieved

    99.98%

    Target set at

    100%

  • 100%

    of homes have had a valid fire risk assessment

    We achieved

    100%

    Target set at

    100%

  • 100%

    of homes have had asbestos management surveys carried out

    We achieved

    100%

    Target set at

    100%

  • 100%

    of homes have a valid legionella risk assessment

    We achieved

    100%

    Target set at

    100%

  • 100%

    of lift inspections carried out within statutory timescales

    We achieved

    100%

    Target set at

    100%

  • 99.92%

    of homes have had electrical installations inspected (within 5 years with a valid EICR)

    We achieved

    99.92%

    Target set at

    100%

We know we can always do better

We know we can always do better

If you’re not happy with the service you’ve received and would like to make a complaint please visit our Compla­­ints and Feedback page.

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