Performance
We want you to be proud of where you live and we know this starts with a safe place to call home. We will work with you to maintain and deliver high quality repairs and maintenance. Take a look at how we’re doing.
Safe, well maintained homes
We want you to be proud of where you live and we know that this starts with a safe place to call home. We will work together with you to maintain and deliver high quality repairs and maintenance and complete these within agreed timescales. Performance is August 2023.
Landlord compliance
66.7%
Overall safety compliance, taking into account the following six key areas
100%
of homes for which all required gas safety checks have been carried out
100%
of homes for which all required fire risk assessments have been carried out
100%
of homes for which all required asbestos management surveys or re-inspections have been carried out
99.8%
of homes with electrical installations inspected within 5 years with a valid EICR (includes general needs and supported housing)
7%
of homes for which all required legionella risk assessments have been carried out. The figures are representative of all the stock where a Legionella Risk Assessment is required, in line with the new TSM the requirement is to report on all dwellings whether domestic or non-domestic (communal).
95.8%
of homes for which all required communal passenger lift safety checks have been carried out
We know we can always do better. If you’re not happy with the service you’ve received, tell us.
