Complaints and compliments
We know we can always do better. By working with you, to listen to your opinions and feelings we will make positive changes, to make sure you feel satisfied with our services and trust us to deliver on promises.
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- Repairs
- Caring for your home
- Decent homes standard
- Tenancy fraud
- Anti-social behaviour
- Adaptations and improvements
- Home contents insurance
- Energy and water
- Living green
- Council and landlord responsibilities
- Bins, waste and fly-tipping
- Pests
- Paying your rent
- Keeping you safe
- Damp and mould
- Fire safety
- Electrical safety
- Water safety
- Gas safety
- Asbestos
- Lifts
- Living in a high-rise
- Our safety commitments
- Cyclical works
- Safe homes portal
