Complaints and compliments
We know we can always do better. By working with you, to listen to your opinions and feelings we will make positive changes, to make sure you feel satisfied with our services and trust us to deliver on promises.
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- Adaptations and improvements
- Anti-social behaviour
- Beware of scams and bogus callers – stay safe in your home
- Bins, waste and fly-tipping
- Caring for your home - your responsibilities
- Communal areas
- Council and landlord responsibilities
- Energy and water
- Home contents insurance
- Leaseholders
- Living in a high-rise
- Paying your rent
- Pests
- Tenancy fraud
- Understanding your service charges
