We want to make sure that you have all the essential information.

To make your experience even better, the service centre will be undergoing staff training on the 19th and 26th October, and the 9th of November.

On these dates, only emergency phone calls will be taken from 12.30pm to 6.30pm.

In case if you want to report a non-emergency, there are lots of ways you can reach out to us from the comfort of your own home:

• MyAccount+ app – this is available on both the Apple store and Google Play.
• Explore our website which includes a range of helpful information.
• Email us at hello@forhousing.co.uk.

Forfutures advice service remains available. Please contact 0300 123 2442 to speak with somebody, visit the forfutures website or email hello@forfutures.co.uk.

If you are experiencing a housing problem which could lead to you becoming immediately homeless, please contact your local council:

• Salford: 0161 794 8888
• Oldham: 0161 770 6936
• Knowsley: 0800 694 0280

For Police emergencies call 999, or if you need to report a non-urgent matter to the local Police please call 101.

If you can smell gas, or suspect a gas leak, always call National Grid on 0800 111 999 (anytime day or night).

If you help or advice on issues or difficulties that you may be facing at the moment, get in touch with your local council’s helpline to find out how they can support you.

• Spirit of Salford: 0800 952 1000
• Oldham Council: 0161 770 7007
• Knowsley Council: 0800 073 0043