Date Posted 27/05/2025
Application Closing Date 05/06/2025 23:59
Hours 36 per week
Salary £38,820 per annum
Location Salford
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Neighbourhoods team, you’ll provide an effective service across a defined neighbourhood, developing and improving those services. You’ll deal with all aspects of letting properties, assist with community initiatives, develop local communications, and ensure any issues which arise in the neighbourhood are resolved.
Why ForHousing?
- Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”
- STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
- Smartech – purchase technology or white goods and spread the cost
- Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
- Cycle to work scheme – save up to 40% on bikes and equipment
- Employee Assistance Programme – access to a 24/7 counselling and support helpline
What you’ll be doing:
- Providing high quality, customer focussed housing and neighbourhood services effectively, consistently, pro-actively and cost effectively, including:
- Dealing with all changes of tenancy, including mutual exchange and succession, conducting neighbourhood and scheme inspections
- Assisting with and delivering community initiatives
- Developing local communication and providing information to customers
- Ensuring all issues that arise on the neighbourhood are resolved or where unable to resolve directly, signposting customers effectively and retaining ownership for resolving the issue
- Developing and strengthening local partnerships and fostering positive relationships with key local contacts including neighbourhood management structures
- Occasionally attend residents’ meetings
What we’re looking for:
- Demonstrate strong negotiating and influencing skills
- Experience of writing and presenting reports
- Working towards recognised housing qualification would be ideal but isn’t essential
- Experience of working in social housing would be ideal
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application volumes.
