Complaints

Make a complaint 

We realise that things can sometimes go wrong. If this happens to you and you are unhappy about our services, then we want you to let us know so we can fix it as quickly as possible.

You or anyone who has your consent can make a complaint or provide feedback on your behalf. You can make a complaint in one of the following ways:

Online form

Online form

In person

In person

Over the phone

Over the phone

MyAccount+

MyAccount+

Via letter, by writing to 52 Regent Street Eccles M30 0BP

Via letter, by writing to 52 Regent Street Eccles M30 0BP