We are closed for the Summer Bank Holiday on 28 August. We want to make sure that you have all the essential information even over the bank holiday.
Our normal services will resume on Tuesday 29 August.
We’ve pulled together the important contact details you may need over the weekend. There’s still plenty of ways you can reach out to us someone will be back in touch as soon as possible.
Emergency repairs or housing issues
During this time, if you need us during an emergency, please call us on 0300 123 55 22 and a member of our out of hours team will be able to help you.
For Police emergencies call 999 or if you need to report a non-urgent matter to the local Police please call: 101
If you can smell gas, or suspect a gas leak, always call National Grid on 0800 111 999 (anytime day or night).
Online Form
Completing an online form on our website is a quick and easy way for you to get in touch. You can complete a form to get help with any of the below, click on a link below to find out more:
MyAccount+ App
Already registered for MyAccount+? This is the fastest way for you to contact us, manage your rent account, track home repairs 24/7, and more. It’s super simple and easy to use. The app is available both on the Apple store and Google Play. Click here to learn more.
Chat with our virtual Customer Connect Hub Web Chat
Our virtual Customer Connect Hub Web Chat will be available right here on our website to answer your questions 24/7 over the Bank Holiday. This can be found on the bottom of the homepage.
