As you may be aware, Monday 19th September has been made a bank holiday due to the state funeral of Her Late Majesty Queen Elizabeth II. This means that our services will be closed.
We want to make sure you have all the essential information you need, and we are still here to help if it’s an emergency.
If you need to report an emergency repair, please call us on 0300 123 5522. We will still have an emergency service available on Monday. All other repairs have been rescheduled and a member of the team will reach out to you if they haven’t already to do so.
There are lots of ways you can reach out to us from the comfort of your own home, and we’ll be back in touch as soon as possible from Tuesday 20th September.
How to chat with us:
- MyAccount+ app – this is available on both the Apple store and Google Play.
- Explore our website which includes a range of helpful information.
- Email us at hello@forhousing.co.uk.
Who else can help?
Forfutures advice service remains available. Please contact 0300 123 2442 to speak with somebody, visit the forfutures website or email hello@forfutures.co.uk.
If you are experiencing a housing problem which could lead to you becoming immediately homeless, please contact Cheshire West & Chester Council on 0300 123 2442 (option 2).
For Police emergencies call 999, or if you need to report a non-urgent matter to the local Police please call 101.
If you can smell gas, or suspect a gas leak, always call National Grid on 0800 111 999 (anytime day or night).
If you help or advice on issues or difficulties that you may be facing at the moment, get in touch with your Cheshire West and Chester’s helpline on 0300 123 7031 to find out how they can support you.
If you need to report an emergency repair or are experiencing any other housing related issue, please call us on 0300 123 5522.
