August bank holiday closure – Everything you need to know

We want to make sure that you have all the essential information even over the bank holiday – that’s why we’ve pulled together the important contact details you may need over the weekend.

We will be closed on Monday 29th August for the bank holiday.

There are lots of ways you can reach out to us from the comfort of your own home and someone will be back in touch as soon as possible from Tuesday 30th August.

Forfutures advice service remains available. Please contact 0300 123 2442 to speak with somebody, visit the forfutures website or email hello@forfutures.co.uk.

If you are experiencing a housing problem which could lead to you becoming immediately homeless, please contact Cheshire West & Chester Council on 0300 123 2442 (option 2).

For Police emergencies call 999, or if you need to report a non-urgent matter to the local Police please call 101.

If you can smell gas, or suspect a gas leak, always call National Grid on 0800 111 999 (anytime day or night).

If you help or advice on issues or difficulties that you may be facing at the moment, get in touch with your Cheshire West and Chester’s helpline on 0300 123 7031 to find out how they can support you.

If you need to report an emergency repair or are experiencing any other housing related issue, please call us on 0300 123 5522.