If you live in a block or scheme and receive shared services, each year we provide the costs of the services you have received the previous year. We have written to you with this cost for April 2024 to March 2025.
We’ve also developed some Frequently Asked Questions to talk you through how the service charges have been calculated, what you need to do next and the support we have in place to help anyone to manage money.
We are here to support you with any increase in charges. We understand the pressure that everyone is facing when it comes to managing money and running a home and the costs of
Our Money Advice Team are on hand and can help you with:
- Any questions you might have about Universal Credit or Housing Benefit
- Claiming Pension Credit
- Making sure you’re receiving any other financial assistance you are entitled to
- Connecting you to local partners and national support agencies.
- Contacting utility companies, offering advice on budgeting, affordable loans, or managing debt.
If you would like to discuss managing your money, call the team today on 0300 123 5522 or email Money.advice@forhousing.co.uk.
Our Live Well fund is also available to support you with a short-term need that you can’t afford. It’s quick and easy for you to apply using the simple web form on our website.
You don’t need to change your direct debit payments or make any changes yet; a member of our team will reach out to in February 2026 to go through what you need to do.
We want to hear from you about the shared services you receive so we can make sure what we do is fair and that you are satisfied. We want to listen and learn from you.
We will be sharing more information soon, please get involved and have your say so we can make positive changes to the services you receive.
If you would like to discuss your service charges further at any time, please get in touch. You can reach us online by visiting our contact page or call 0300 123 55 22. We’ll do all we can to support you.
