Putting you first

Everyone is different and unique in their own special way. We know that there isn’t one style that fits all – the thing that works for one person, may not work for another.

That’s why we champion a person-centred approach, so we can make more things possible for more people.

We’re here to support you with all aspects of life. Whether you need help with your mental and physical heath, advice on managing your money, or support to gain employment, we’ll tailor our services to be personalised to your needs so they work for you.

We want to empower you to become the best possible you that you can be! We’ll take the time to sit down and get to know you and your background before discussing a service so we can make sure it’s the right fit for you.

Like our ‘Do Your Own Thing Programme’, for example, that can help you make more out of what you love. The programme, that helps people turn their ideas into income, offers one to one tailored support with an Enterprise Advisor, so you can turn your hobby in to a business that’s centred around your life.

You can also receive personalised support on managing your tenancy with our Tenancy Sustainment Service. It’s specifically designed to help keep you safe and secure in your home. We’ll pair you with a dedicated advisor to help you overcome any tenancy related concerns and chat about bills, benefits, and more.

We always want to hear from you. Your voice, feedback and opinions help us to create better services that deliver exactly what you need.

We work with local tenants and partner agencies to make sure the support and opportunities we offer have a positive and lasting impact on communities.

We would love you to get involved and share your views through programmes like Community Voice; a local committee made up of people from the heart of the community who meet with us on a regular basis to talk about our performance and services.

If you would like to hear more, or want to share your feedback, get in touch with us today by emailing us using the form below, calling 0300 123 5522 or on live chat.

General enquiries form

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