Coronavirus scams

We’ve been made aware of a number of coronavirus scams that are targeting the most vulnerable in an attempt to take advantage of the current pandemic.

We’ve put together a list of the current coronavirus scams for you, to help you identify them.


Although there are many kind-hearted people who are helping people who are self-isolating with tasks, like shopping or posting mail, there are also a small amount of people who offer the same services, but are stealing the money instead.

If you are staying at home and need support with your shopping, try to only use people you know and trust.

Another doorstep scam at the moment is cleansing services. Companies, mainly targeting elderly residents, will knock on doors and offer to cleanse driveways and doorways to help kill the coronavirus for a fee. This is not needed – if someone approaches you, or your household, with this suggestion please turn them away.


As well as looking after your health and wellbeing over the coming months, it’s important that you’re careful with your online safety too.

We’ve been made aware of an email scams that are trying to trick people in to opening virus-filled attachments, leaving you at risk of identity theft. The attachments often claim to give you information on people affected by coronavirus in your local area. Please do not open emails from anybody that you do not know and move this into your junk.

Like the email scam, coronavirus maps are another way people can try to steal your personal information. We understand you’d like to be aware of virus cases in your community, but if you’re sent a link to a coronavirus map, please do not open it – it’s not real.

To keep updated on COVID-19 in your area always visit your local council website.


There are a number of fake companies offering to give you your money back for a recently cancelled holiday. If you’re looking for a refund, please make sure you only deal with the company you originally booked your trip through.

Counterfeit goods

We know that items like hand sanitiser and face masks aren’t easy to get hold of at the moment, but please make sure you only buy these products from supermarkets or chemists. If you’re offered the chance to buy an ‘anti COVID-19 kit’, always say no. These kits can contain harmful products that could damage your health.

Telephone scams

As more people self-isolate at home there is a bigger risk of telephone scams. This can be anything from people claiming to be collecting donations for a coronavirus cure, to pretending to be your bank and trying to get your personal information. Only speak to those you know and do not hand out any personal or confidential information over the phone.

We want to help you and your loved ones stay as safe as possible during this time. If you need any help or advice on avoiding Coronavirus scams, get in contact with us today.