We want to make sure that you have all the essential information even over the bank holiday – that’s why we’ve pulled together the important contact details you may need over the weekend.
To catch up on how we're working and a list of Government advice on COVID, please visit here https://www.gov.uk/coronavirus
We will be closed on Monday 31st August for the bank holiday.
There are lots of ways you can reach out to us from the comfort of your own home and someone will be back in touch as soon as possible from Tuesday 1st September:
• MyAccount+ app – this is available on both the Apple store and Google Play • Visit the website which includes a range of information • Email us at email@example.com Forfutures advice service remains available. Please contact 0300 123 2442 to speak with somebody or email firstname.lastname@example.org
If you are experiencing a housing problem which could lead to you becoming immediately homeless, please contact your local council:
Salford: 0161 794 8888 Oldham: 0161 770 6936 Knowsley: 0800 694 0280 Cheshire West & Chester: 0300 123 2442 (option 2)
For Police emergencies call 999, or if you need to report a non-urgent matter to the local Police please call 101.
If you can smell gas, or suspect a gas leak, always call National Grid on 0800 111 999 (anytime day or night).
If you need an extra helping hand with shopping, medication and more whilst you’re self isolating, your local council will have a helpline you can contact for support or advice.
Spirit of Salford: 0800 952 1000 Oldham Council: 0161 770 7007 Knowsley Council: 0800 073 0043 Cheshire West & Chester Council: 0300 123 7031
If you need to report an emergency repair or are experiencing any other housing related issue, please call us on 0300 123 5522.