Our tenancy sustainability services aim to help you live independently, be part of your community and enable you to maintain your accommodation. The kind of support we provide includes:
helping you settle into your home, supporting you to contact utility suppliers, and liaising with other teams across the business about things like repairs and rent
advice and assistance on furnishing your home
help to access medical and specialist services
assistance in applying for benefits
advice on budgeting, maximising income and managing rent arrears or other debts
You can be referred to the service if you are deemed to be at risk of not sustaining your tenancy at sign up or if you are currently struggling to maintain your tenancy.
If you're finding it difficult to live independently in your home and would like our assistance, please contact us.
Supporting you - Knowsley
If you live in Knowsley and are struggling with rent arrears, debt, ill health or other issues that affect your tenancy, the Tenants Extra Support Scheme (TESS) may be able to help.
TESS is a free service, funded through the Supporting People service for vulnerable adults. Our skilled and experienced Project Officers can offer valuable help, advice, and support to get your tenancy – and your life – back on track.
We offer a housing related support service in Cheshire West & Chester to help you remain living independently in your own home.
We provide a person centred service that can support you in your own home. Our friendly wellbeing team will talk to you about the support options that are available and connect you to support in the local community.
Our Wellbeing Service focuses on your primary needs in the following:
Health & wellbeing (physical and mental health support, home adaptions, loneliness and isolation)
Financial wellbeing (managing or reducing debt, maximising your income, budgeting and bills, increasing your skills & employment opportunities)
Tenancy support (at risk of losing your home for financial reasons or through breaching your tenancy agreement)
Maintaining your home (fire safety, domestic violence support, anti-social behaviour, hoarding)