Right to Buy timescales

The service standards explain what you can expect when you access services.

The service standards were launched following tenant consultation through involved tenant groups and surveys with other tenants.

Below are the published timescales in which we will deliver our services, as referred to in the service standards. These relate to Right to Buy:

  • When you request a sales enquiry pack we will send you one within five working days
  • We will provide you with a receipt within five working days of receiving your application