Repairs

Repair reporter form



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    8am – 12pm

    12pm – 4:30pm

    Avoid school run

    We will make your appointment between 9.30am to 2.30pm

    All day

    Mon: 8am – 12pm

    Mon: 12pm – 4:30pm

    Mon: Avoid School Run

    Mon: All day

    Tue: 8am – 12pm

    Tue: 12pm – 4:30pm

    Tue: Avoid School Run

    Tue: All day

    Wed: 8am – 12pm

    Wed: 12pm – 4:30pm

    Wed: Avoid School Run

    Wed: All day

    Thur: 8am – 12pm

    Thur: 12pm – 4:30pm

    Thur: Avoid School Run

    Thur: All day

    Fri: 8am – 12pm

    Fri: 12pm – 4:30pm

    Fri: Avoid School Run

    Fri: All day

    All week: 8am – 12pm

    All week: 12pm – 4:30pm

    All week: Avoid School Run

    All week: All day













    Rechargeable
    Tick this box if you agree and understand that you may be charged for a repair if there is intentional damage, neglect, misuse or abuse to your home. We will always work with you to support you if costs are involved with your repair.

    Please prove you are human by selecting the flag.

    Other ways to report a repair

    You can also let us know by telephone on 0300 123 5522, between Monday – Friday, 8am – 6:30pm. After this time, you will still be connected to our Customer Connect Hub team, or alternatively, our Customer Connect Hub Web Chat, available 24/7. You can find it in the bottom right-hand corner of the screen.

    Alternatively, text us on 07537 410 100 with your repair details and address, and we’ll get back to you to book an appointment. Please note, this number is not monitored 24/7 and we will respond to you Monday – Friday, 8am – 6:30pm.