Our safety commitments

Housing Health and Safety Rating System (HHSRS)

We use the Housing Health and Safety Rating System (HHSRS) to help us keep your home safe and healthy.

HHSRS is a national framework used by landlords and councils across England. It helps identify things in a home that could cause harm to the people living there – either now or in the future.

What does HHSRS look at?

The system covers 29 possible hazards in the home. These include things like:

  • Damp and mould
  • Fire safety
  • Electrical hazards
  • Problems with heating or hot water
  • Trip or fall risks

Each hazard is assessed based on how serious the risk could be.

How hazards are categorised and what ForHousing does

Hazards are grouped into two categories:
Category 1 hazards – serious risks that could pose an immediate danger to health or safety
Category 2 hazards – risks that are less serious or less urgent, but still need to be managed

We follow the HHSRS framework by:

  • Identifying potential hazards in the homes we manage
  • Taking action to reduce or remove risks wherever possible
  • Having clear policies and safety checks in place to keep homes well maintained

You can find more information about how we manage individual safety areas elsewhere on this website.

Worried about your home?

If you’re concerned about the condition of your home, please let us know. You can contact us so we can look into it, or speak to your local council’s Housing or Environmental Health team for advice and support.

Your safety matters, and we’re here to help.

How we comply with key building safety measures 

Making sure you feel safe in your home is our number one priority. As your landlord we must comply with the law when it comes to fire safety, gas safety, Legionella, Asbestos, electrics, and lifts. We have set out the legislation we comply with on each of these below. 

View our performance on each of these safety measures

At ForHousing, we: 

  • Comply with the Health and Safety at Work etc act 1974, as well as all other supporting legislation, including Awaab’s Law
  • Prioritise health and safety and make sure we have the time and resources we need to deliver this 
  • Make sure our policies and procedures around health and safety are regularly reviewed 
  • Make sure every employee has the necessary skills, knowledge, experience and training to deliver their health and safety responsibilities. All our employees have an important role to play in the success of our health and safety systems and are encouraged to take ownership of them 
  • Commit to always improving our health and safety performance. We work on the principle that accidents, ill-health, and near-miss events can be prevented. We promote high standards of health and safety in our organisation and encourage everyone to work in a safe and healthy way 
  • Understand our legal duties. We know there are serious consequences if we don’t meet them 

We comply with:
– Regulatory Reform (Fire Safety) Order 2005  
– Fire Safety Act 2021 
– Fire Safety (England) Regulations 2022 
– Ministry of Homes Communities and Local Government (MHCLG) Fire safety in purpose-built blocks of flats 
– MHCLG Fire safety risk assessment: sleeping accommodation 
– MHCLG Fire safety risk assessment: offices and shops 
– PAS79 Parts 1 and 2: 2022 fire risk assessment code of practice 
– PAS 9980:2022 fire risk appraisal of external wall construction and cladding of existing blocks of flats code of practice 
– National Fire Chiefs Council Fire safety in specialised housing 
– Local Authorities Co-ordinator of Regulatory Services housing – fire safety 

We comply with:
– Health and Safety at Work Act section 3(2)  
– Health and Safety Guidance 274 Part 2 
– Control of Substances Hazardous to Health 2002  
– L8 – The Control of Legionella bacteria in water systems 

We comply with:
– Electricity at Work Regulations 1989  
– British Standard 7671 

We comply with:
– Awaabs Law 2025

– Gas Safety (Installation & Use) Regulations 1998 amended 2018 

We comply with:
– Control of Asbestos Regulations 2012  
– Health and Safety Executive Asbestos: The Survey Guide 

We comply with:
– Lifting Operations and Lifting Equipment Regulations 1998 (LOLER)  
– Provision and Use of Work Equipment Regulations 1998 (PUWER)  
– EU Lift Directive requires us to maintain lifts – the frequency is determined by the lift manufacturer

Learn more about each of the safety areas on the pages below: