Other ways to pay
There are lots of ways you can pay your rent and other charges:
Online - allpay
You can pay your rent and other one off payments online by visiting our secure payment site, set up with our partner -allpay. All you will need is your tenant details and a credit or debit card.
The allpay app is available to download from the Apple App Store and Google Play. It's free of charge and you can pay bills at the touch of a button. You can also store your payment reference numbers, bankcard details and payment amounts, so you don’t have to enter them every time. For security, you can create a four-digit pin number.
You can use your payment card wherever you see the PayPoint sign.
Pay by cash, cheque or debit card at any Post Office using your payment card.
Call our automated payment service on 0300 123 55 22 and listen for the automated payment option. You will need to have your payment card and credit or debit card to hand. Alternatively, you can call allpay on 0844 557 8321 (normal network charges apply).
Register online at www.allpayments.net/textpay to start texting your payments. You will need a UK-registered mobile phone, your payment card, a credit or debit card and an email address.
All you need to do is text 81025 with the following details: “Pay (enter your allocated password)” followed by the amount you want to pay and the last four digits of your credit or debit card.
If you are having trouble paying your rent, please contact us.
We will support you in every way we can. However, if you do not keep up your payments we may be forced to take legal action to recover your home.