We're here to help with your finances
We are here to support you through any difficulties, particularly any caused by COVID-19 and offer guidance on how we can help you to have a successful tenancy. We understand that living with money worries is stressful and can have impact health and wellbeing.
Feeling in control of your bank balance, and staying on top of your rent, will offer a greater sense of stability through these uncertain times.
Our approach, throughout the COVID-19 pandemic has always followed the latest Government guidelines. The Ministry of Housing, Communities and Local Government recently advised advises that all tenants should continue to pay rent and abide by all other terms of their tenancy agreement to the best of their ability.
The money we receive from rent payments helps us to keep delivering our essential and important services to a high-standard and allows us to deliver safe and secure homes for those who really need it.
If you are having trouble paying your rent, then please reach out to us as soon as possible – we want to talk to you and we’re ready to help. The Government also have a strong package of financial support available and you can find more information about it here.
We want to be the best landlord we can be. That means we are committed to working together with you to solve any problem you may have, including financial concerns and rent payments. We are here to support you in staying in your home for as long as you wish to live there.