MyAccount+ will be temporarily unavailable due to essential maintenance 

Due to essential maintenance, MyAccount+ will be temporarily unavailable. We apologise for any inconvenience caused. We hope to have the issue resolved shortly.

You will not be able to use MyAccount+ to:

• Report a repair
• Report anti-social behaviour
• Make a complaint or provide feedback
• Apply for Live Well funding
• Report an issue in your community
• Check your rent balance or make a payment

If you need to contact us about any of the above, and it is not an emergency, we kindly ask that you contact us by submitting a form on our website. 

If you have an emergency, you can call us on 0300 123 55 22 and our out-of-hours team will be able to help you.

For Police emergencies call 999 or if you need to report a non-urgent matter to the local Police, please call 101

If you can smell gas, or suspect a gas leak, always call National Grid on 0800 111 999 (anytime day or night).

This essential maintenance will help us make the necessary checks needed. Thank you for your patience and understanding during this time.