My Account

View your rent statements and track repair requests online (see below for information about the App). This is a secure area of the website. You can only view this part of our website if you have a username and password.

If you have not yet registered for a username and password you can either:

  • Register for My Account online
  • Call 0300 123 5522 (please note you will be required to have an email address and answer some security questions) during office hours you will be provided with a username and password to access this secure area.

MyAccount+ is the new mobile app that helps you manage your tenancy with ease.

Available now on Apple and Android devices, MyAccount+ is the fastest way for you to contact us, the easiest way to manage your rent account, track home repairs 24/7, and more.

It's safe and secure and you can view your account while on the go.

With MyAccount+ you can:

  • Manage your rent account
  • Report and track home repairs
  • Report issues within your neighbourhood
  • Update the details we hold about you
  • Give us feedback and suggestions
  • And much more

Download the MyAccount+ app today! Search 'MyAccount+' (no spaces) on the App Store or Play Store on your mobile device.

Sign up with your email address and a password of your choice, you'll receive a confirmation email and you can use the app right away.