Money matters

We are able to help with Housing Benefit backdates, Discretionary Payment applications and support with over-payments. We also offer support for customers who may be affected by Welfare Reform, and have a directory of the local and national support agencies who can help you with:

  • Your rent account
  • Budgeting advice to help make your money go further
  • Benefit advice / benefit check
  • Benefit applications ie Disability Living Allowance
  • Setting up a bank account
  • Grant applications ie Social Fund
  • Debt/advice/referral
  • Affordable credit options
  • Avoiding illegal money lending and loan sharks
  • Welfare Reform: ask for advice to help you through benefit changes

Money Advice Service

We can assist you with:

  • Budgeting: support around developing budgeting skills to help make income stretch further.
  • Debt Advice: dealing with all creditors to minimise impact of debts by making affordable repayment offers and supporting you through other options such as insolvency (Debt Relief Order or Bankrupcy).
  • Income Maximisation: supporting you to gain access to all the welfare benefits you are entitled to, save on utility bills and shop around to get the best value for money.
  • Financial inclusion: we can help you gain access to basic bank accounts and also work in partnership with the local Credit Union.

Further help and advice

  • Contact us
  • Go to one of the quick links on this page for national or regional support agencies