We are able to help with Housing Benefit backdates, Discretionary Payment applications and support with over-payments. We also offer support for customers who may be affected by Welfare Reform, and have a directory of the local and national support agencies who can help you with:
Your rent account
Budgeting advice to help make your money go further
Benefit advice / benefit check
Benefit applications ie Disability Living Allowance
Setting up a bank account
Grant applications ie Social Fund
Affordable credit options
Avoiding illegal money lending and loan sharks
Welfare Reform: ask for advice to help you through benefit changes
Money Advice Service
We can assist you with:
Budgeting: support around developing budgeting skills to help make income stretch further.
Debt Advice: dealing with all creditors to minimise impact of debts by making affordable repayment offers and supporting you through other options such as insolvency (Debt Relief Order or Bankrupcy).
Income Maximisation: supporting you to gain access to all the welfare benefits you are entitled to, save on utility bills and shop around to get the best value for money.
Financial inclusion: we can help you gain access to basic bank accounts and also work in partnership with the local Credit Union.