Date Posted 03/04/2025
Application Closing Date 01/05/2025 23:59
Hours 36 per week. Contract until 31/03/2026
Salary £26,893.09 per annum
Location Ellesmere Port
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Housing Management Contract with Cheshire West and Chester Council, you’ll ensure tenancies are sustainable for customers by providing support, assistance, and information to customers who meet vulnerability criteria.
Why ForHousing?
- Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
- Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you.
- STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
- Smartech – purchase technology or white goods and spread the cost
- Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
- Cycle to work scheme – save up to 40% on bikes and equipment
- Employee Assistance Programme – access to a 24/7 counselling and support helpline
What you’ll be doing:
- Working with colleagues to establish and maintain definitions of vulnerability.
- Maintaining a directory of internally and externally provided services to support customers.
- Ensuring signposting and referral arrangements are in place for customers.
- Working on planned customer support with an emphasis on achieving set outcomes.
- Collaborating with colleagues and external agencies to provide customer with holistic and multi-discipline support packages.
What we’re looking for:
- Excellent communications skills.
- Housing, health, or counselling -related qualifications would be ideal, but aren’t essential.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application numbers. If selected, interviews will be held in person at a venue in Ellesmere Port.
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