Street Homeless Support Worker

Date Posted 09/07/2024

Application Closing Date 31/07/2024 23:59

Hours 36 per week. 3-week rolling rota, including early shifts, starting at 6:30am, and late shifts, finishing 7pm. Working every third weekend, usually 6:30am to 4pm.

Salary £22,525.78 per annum

Location Chester

This role is known internally as “Outreach Worker.”


Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.


As part of our Housing Management Contract (ForFutures), you’ll maintain contact with people who sleep rough across the borough, helping them exit a street lifestyle as quickly and safely as possible.


Why ForHousing?

  • Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
  • Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you.
  • MyPerks – through our all-in-one employee platform (STAR) you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
  • SmarTech – purchase technology or white goods and spread the cost.
  • Wellbeing centre, through STAR access – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
  • Cycle to work scheme – save up to 40% on bikes and equipment.
  • Employee Assistance Programme – access to a 24/7 counselling and support helpline, as well as wellbeing and financial cover.


What you’ll be doing:

  • Providing street outreach to assist people who sleep rough with accessing accommodation, treatment, primary care, and other relevant services.
  • Walks and tours to target locations, to identify, engage with, and support customers.
  • Helping to build customer confidence, personal worth, motivation, emotional well-being, and work ethic.
  • Collaborating with external agencies for customer referrals.
  • Completing and maintaining relevant paperwork in line with data protection.
  • Undertaking risk assessments and creating plans with the customer.


What we’re looking for:

  • Confidence and excellent communications skills.
  • Knowledge of safeguarding.
  • NVQ in level 2/3 Social Care, or equivalent would be ideal, but isn’t essential.
  • Driving licence and access to your own vehicle.

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.


If you need any adjustments to be made to our recruitment process, please get in touch with the team on


Please note we reserve the right to close this vacancy early, depending on application volumes.