Neighbourhood Advisor

Date Posted 26/07/2024

Application Closing Date 23/08/2024 23:59

Hours 36 per week. Contract until 21/02/2025

Salary £27,143.55 per annum

Location Salford

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

 

As part of our Neighbourhoods team, you’ll provide an effective support function to Neighbourhood Officers, delivering a customer-focussed service.

 

Why ForHousing?

  • Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
  • STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
  • Smartech – purchase technology or white goods and spread the cost.
  • Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
  • Cycle to work scheme – save up to 40% on bikes and equipment.
  • Employee Assistance Programme – access to a 24/7 counselling and support helpline.

 

What you’ll be doing:

  • Contributing to the delivery of Neighbourhood plans, and supporting Neighbourhood teams, developing, and improving our services.
  • Allocating and letting properties including promotion, marketing, viewings, and sign-up interviews.
  • Working with key stakeholders to undertake interventions.
  • Initial investigations into low-level anti-social behaviour cases.
  • Providing a welcoming reception and telephone enquiry service for the full range of functions at a Neighbourhood office.

 

What we’re looking for:

  • Excellent communications skills.
  • Self-confidence.

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.

 

If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk

 

Please note we reserve the right to close this vacancy early, depending on application volumes.