If we have identified that your home needs improvement works we will write to you letting you know what’s needed.
This may be work inside or outside your home - click on the links below for more information.
We will carry out a survey before we begin any work on your home. This will help to identify what improvements are needed to help make your home as secure and comfortable as possible - and make sure we achieve the high standards we aim for, as set out by the government.
We will let you know when we plan to carry out the work and appoint an approved contractor.
To make sure you're not at risk, we will always check for asbestos before approving any home improvement works. This may be a simple search through our records, or could include a new survey.
For more information on asbestos, visit our advice page.
Making your own improvements to your home
If you want to make your own improvements you will need to contact us first to make sure these are allowed and that it is safe for you to carry them out.
Remember, if you carry out work on your home without permission you could put yourself and those living around you at risk, for example, releasing asbestos fibres.