Have your say on the Together with Tenants draft Charter

Since January we have been working to develop the Together with Tenants Charter. This charter was introduced by the National Housing Federation and aims to strengthen the relationship between tenants and landlords.

We have developed the draft charter by creating a Facebook group which ran from January until March 2022 and gave people a place to post about the issues that were important to them.

We had 314 members of the group in Fitton Hill, Salford and Stockbridge and 62 members in Cheshire West. 115 of you shared your experiences of being a tenant and we want to say thank you again to all those that contributed to this discussion.

By looking at and understanding your experiences from the Facebook group, alongside other information from complaints, satisfaction surveys, other consultations and the community conversations project, we have worked with a group of 14 tenants to identify what the key themes are from this information and the issues that matter to you as tenants.

This has been written up into the draft ‘Together with Tenants’ charter. Where we aim to make clear what is important to you and what you can expect from us as your landlord, in order to improve our accountability to you.

We are seeking your views on this draft charter, and you can have a look at it by clicking here.

Once you have taken a look at the draft charter, we would like to know your views and check that it makes sense to you and reflects what’s important.

Please note that the consultation on the draft charter closes on the 1st June 2022, so please fill in the questionnaire by then.

Please fill in this questionnaire with your feedback on the draft charter.

If you would like more information, this video explains what we are aiming to do by developing this charter alongside you.

If you would like to chat to us about the Charter we will be at the following locations:

  • Tuesday 24th May – 9:30am – 12:30pm at Wharton and Cleggs Lane Church, Little Hulton, M38 9RW.
  • Tuesday 24th May – 2pm – 4pm at Community Room, Fitton Hill Library, Fircroft Road, OL8 2QD.
  • Friday 27th May – 10am – 12pm at the Community Hub, The Croft, Stockbridge Village, L28 1NR.
  • Friday 27th May – 2pm – 4pm at College Croft, Eccles, (off Regent Street) M30 0AN.

We hope you can take the time to have a read of the charter and let us know your views by filling in the questionnaire, or attending one of the community feedback sessions.

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