Neighbourhood Advisor

Date Posted 08/08/2022

Application Closing Date 05/09/2022 23:59

Hours 36 per week

Salary £20,000 per annum

Location Agile

ForHousing is a social purpose business that positively impacts communities by reinvesting profits to help build vibrant and safe communities. We know that together we achieve more, so we work with a range of like-minded partners to deliver positive change in communities and to improve lives.

Joining us as a Neighbourhood Advisor, you will provide an effective support function to the Neighbourhoods Officers in delivering a customer focussed and localised neighbourhood-based service.

Contributing to the provision of an intelligence-based housing service by providing comprehensive advice and assistance to all customers, you will provide support to Neighbourhood Teams in developing and improving neighbourhood services and assist Neighbourhood Officers in providing quality, customer focussed housing and neighbourhood services.

Allocating and letting properties including the promotion and marketing, viewings and sign-up interviews, you will (in partnership with the Neighbourhood Officers) undertake interventions and actions which support the delivery of the Neighbourhood Promises and undertake initial investigations into low level anti-social behaviour cases including the taking of statements.

With a good level of education and strong written and verbal communications and numeracy skills and experience of working in a customer focussed environment, you will have strong evidence of customer focus and the ability to establish effective and productive relationships. Able to demonstrate a basic understanding of current social housing issues and with some experience of working in an antisocial behaviour or legal environment, candidates must be capable of attend meetings and show a flexible approach to work.

You will receive a competitive remuneration and generous benefits package, with the opportunity to choose additional flexible benefits including additional holiday and levels of healthcare. The roles are agile which means you have choice over where you work, whether that be in one of our collaboration spaces, in the community, a coffee shop or at home. This flexibility gives you the space to focus on balancing your work, your wellbeing and home life, as well as having a positive impact on the environment by travelling less. We welcome discussions about a wide range of flexible working opportunities which benefit you and ForHousing.

#HAPPYTOTALKFLEXIBLEWORKING.

We value diversity of thought and believe this comes from diversity of backgrounds. We welcome applicants from across the spectrum of all: race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We also welcome applicants from the Armed Forces community.

 

Closing date: 5th September 2022 (we reserve the right to close early if we receive sufficient applicants)