Cheshire West & Chester Council have approved your rent increasing by 2.7% from 7 April 2025. Here is everything you need to know:
Cheshire West & Chester Council have approved your rent increasing by 2.7% from 7 April 2025. We have written to you to tell you the new amount you will be paying from this date. Like all Council and Social Housing Providers, we follow the Government’s guidelines on rent-setting. We work it out by taking the previous September’s Consumer Price Index (CPI) rate, which was 1.7% in September 2024 and adding 1% to it.
Yes, Cheshire West & Chester Council have approved an increase of 2.7% from 7 April 2025. We have written to tell you the new amount you will be paying from this date.
No, Cheshire West & Chester Council have approved a rent increase of 3.2% from 7 April 2025. We have written to tell you the new amount you will be paying from this date.
The decision to increase rents has been a difficult one, particularly with the rising cost of living. Rents are increasing as we need to balance this increase with the rising costs of maintaining and repairing homes and providing quality services. Without the rent increase, it’s likely that the Council would have to significantly slow down or stop these plans.
CPI – the Consumer Price Index – is a figure used to measure inflation. It reflects how much the price of common goods and services changes over time across the UK. CPI has reduced since last year, however, there is no restriction on the calculation of CPI of 1.7% plus 1% being applied from April 2025.
We want to work with you to understand any difficulties you may have in paying your rent or if you’re struggling with the rising cost of living. If you have concerns, then please complete an online enquiry form or call us on 0300 123 5522. We’ll do all we can to support you.
Direct debit:
You don’t need to do anything; your payment will change automatically.
Standing order:
You need to contact your bank and change your standing order to the new rent amount from 7 April.
Phone or any other method:
You need to change the amount of rent you pay from 7 April.
I receive housing benefit:
You don’t need to do anything as we will inform the Housing Benefit department of the increase. It is important that you check your new Housing Benefit award letter that you will receive to make sure the amount is correct.
I receive Universal Credit:
You must notify the Department for Work and Pensions (DWP) of your rent increase on Monday 7 April through your online journal. It’s important to note that you won’t be able to let them know the rent change earlier than this date.
Your rent pays for all services, repairs, maintenance and improvements to Council homes. This includes:
- Support and advice for tenants
- Tenant wellbeing service
- Managing estates and dealing with complaints
- Collecting rents
- Day-to-day repairs
- Improvement to homes e.g. roof replacement, bathrooms, kitchens, central heating, rewiring, gas, electric and fire safety
- Work on empty properties
- Letting empty properties
Click here to see a chart that shows how every £1 of rent is spent by Cheshire West & Chester Council
If you have concerns at all then please complete an online enquiry form or call us on 0300 123 5522.