Summer Bank Holiday – everything you need to know

Our usual services will be limited from 5pm on Friday 23 August to 8am on Tuesday 27 August. We want to make sure that you have all the essential information you need over the bank holiday weekend. There’s still plenty of ways you can reach out to us someone will be back in touch as soon as possible. 

Emergency repairs or housing issues

During this time, if you need us during an emergency, please call us on 0300 123 55 22 and a member of our out of hours team will be able to help you. 

For Police emergencies call 999 or if you need to report a non-urgent matter to the local Police please call: 101 

If you can smell gas, or suspect a gas leak, always call National Grid on 0800 111 999 (anytime day or night). 

Online Form

Completing an online form on our website is a quick and easy way for you to get in touch. You can complete a form to get help with any of the below, click on a link below to find out more: 

MyAccount+ App

Already registered for MyAccount+? This is the fastest way for you to contact us, manage your rent account, track home repairs 24/7, and more. It’s super simple and easy to use. The app is available both on the Apple store and Google Play. Click here to learn more.