Joyce claims back over £1,000 in backdated pension credit benefit

We want to lend a helping hand to tenants when it comes to accessing extra financial help. That’s why we were thrilled to hear that Joyce, a supported housing tenant from Oldham, had successfully claimed back £1,048 thanks to the pension credit benefit!

Pension credit is a largely unclaimed benefit provided by the government, intended to supplement the UK state pension and top up weekly income.

We want to spread the message far and wide that checking if you are eligible for this extra financial help could make a big difference.

When Lesley Cutter, Scheme Coordinator contacted Joyce and referred her onto the Pension Credit team at ForHousing, they put her in touch with the pension credit claim line who could offer her some support with her pension credit application. Joyce gave them a call and they sent her the application form to complete and suggested that Joyce used the online calculator to check her eligibility.

Joyce told us “The process was really quick and easy. Even though I don’t have access to a computer, a ForHousing member of staff were able to send me the forms. They looked quite daunting to begin with, but they were actually really easy to fill in.”

“After I sent the forms off, I thought nothing else about it. A few days later I checked my bank balance and was surprised to see a payment from DWP. At first I thought it might have been a mistake, but I received a letter the same day informing me that I was eligible for pension credit and that my application had been approved!”

“The money I received backdated for three months, and as it’s something I wasn’t expecting to receive I’m going to save it and when we can, I’ll treat myself to a holiday! I’m so thankful to the ForHousing team for encouraging me to check my eligibility, as if it wasn't for the initial call and the referral onto to the team at ForHousing, I would never have been aware of Pension Credit!"

We’re so pleased that Joyce was able to receive this financial support, and we want to encourage others to do the same. By using the pension online calculator, anyone can easily check their eligibility.

For more information on pension credit and how to apply, please visit More information can also be found on our website here.

We’re more than happy to support you with your application. Please get in touch with us on 0300 123 55 22 if you would like some help.