We have a wide range of jobs roles at ForHousing, all working together to positively impact the lives of tenants.
If you want to make an impact and work with us you can find out more about some of the roles and people who work with us below.
Leon
Tell us more about your role
I help bring our communications strategy to life – whether that’s crafting engaging content for our website, socials, newsletters, or videos, or supporting campaigns, events, and projects.
I work closely with our Communications Partners to make sure everything’s on-brand, audience-focused, and delivered on time. From proofreading and updating digital content to briefing designers and managing social media, I keep things fresh, inclusive, and accessible. I also support offline communications, ensure we meet regulatory needs, and always aim to improve the customer experience. I’m here to make sure our messages land well—wherever and however they’re shared.
What’s your favourite thing about your job?
My favourite thing about my role is the diversity it brings in my daily activities. One day I can be working through a communications plan, writing news stories and building webpages. The next day I can be out and about meeting tenants and photographing or videoing them, building relationships in the process.
Who inspires you?
My parents inspire me, they both have an incredible work ethic and they worked hard to give me and my sister a good upbringing.
What’s your biggest fear?
Spiders, they’re terrible!
What do you like doing in your spare time?
I like going to gigs, going to the cinema, taking photos and socialising with my friends.
What’s your favourite biscuit?
You just can’t beat an Oreo!
Charlie
Tell us more about your role
I have operational management responsibility to deliver Tenancy Sustainment Services across Salford and Knowsley, and I am the Safeguarding Lead at ForHousing.
What’s your favourite thing about your job?
Working alongside an incredible, passionate inspiring team of professional people. Listening and learning daily. You are never too old to learn new things in life.
Who inspires you?
My two amazing children and my two beautiful grandchildren.
What’s your biggest fear?
Being confined in small spaces, especially underground.
What do you like doing in your spare time?
Catching up with my boys over cake and coffee, in open air setting next to water.
Spending time and making positive memories with my grandchildren, walking, relaxation time in the lake district or exploring North Wales.
What is a career highlight for you?
Meeting Simon Weston and feeling the immense pleasure and having the opportunity of shaking his hand.
Passing my degree in Leadership and Management at ForHousing. Passing those gained skills, knowledge and experiences on to my colleagues.
Melissa
Tell us more about your role
I work in the Customer Connect Hub and I am one of the first points of call for a tenant who may contact us with an enquiry. This can be anything from repairs to anti-social behaviour, rents or neighbourhood management and more. Sometimes we even receive queries outside of ForHousing, for example an issue with their black bins! We literally are a snippet of every department! We do this via phone, webchat, email, SMS text, in person at our office or social media!
What does a typical working day look like?
Everyday is a different day in the Hub but the one thing that stays the same is being ready and available to help our tenants. A morning could be spent on calls, and afternoon on emails.
Who inspires you?
There is no famous person that influences me, I would say my family are my influences. I just want to be the best version of myself I can be!
What’s your biggest fear?
Failing and not being very good at my job!
What do you like doing in your spare time?
Spending time with family and making memories. I do have a big interest in darts, I go each year to the premier league in Manchester! Great night and looking into going to the world masters next year in Blackpool.
What is a career highlight for you?
I got the opportunity to spend some time last year on a project to redesign the process from start to finish of finding a new home. I got to work alongside other departments and find out more about their roles and other policies and procedures. It’s broadened my understanding. We had to present to teams and to our Executive Management Team, it made my confidence grow as I had to push out of my comfort zone. I also made some lovely friends!
Stacey
Tell us more about your role
My role involves supporting work to develop our pipeline of new build social housing schemes. I work with architects, land agents and contractors to negotiate land and contract works deals, facilitate the land acquisition process and liaise with internal teams to ensure that the building design meets the requirements of the wider organisation.
Another part of my role is to develop the Social Value Strategies for our development schemes, which is required for a planning application to be approved. Social Value is becoming a major factor in planning approvals, so working closely with our communities and contractors ensures that we can maximise social value in every project we deliver. I am also responsible for developing GMCA Brownfield Funding and Homes England funding bids, and I regularly work with key stakeholders to secure essential funding for our schemes.
What’s your favourite thing about your job?
I love working with people and networking has quickly become one of the best things about my role. As a naturally shy person, this is something I never thought I would enjoy, but I get such joy from creating meaningful connections, sharing best practices and keeping up with the latest developments within the sector. I am a member of Women in Property, which is an organisation which promotes inclusivity and equality for women in the construction and property industry.
I’m fortunate to be part of the EDI Excellence Group and the Staff Forum, where I help ensure ForHousing remains an inclusive and equitable workplace. In this role, I support colleagues in developing Inclusive Decision-Making Frameworks for their policies, projects, and procedures—embedding inclusivity into everything we do. Being part of the Staff Forum also gives me the opportunity to drive positive change across the organisation and build connections with colleagues from different teams.
Who inspires you?
Stacey Soloman. She is quirky, funny and just the right side of eccentric. I think she has a great outlook on life and is an amazing mum whilst holding down a demanding career, yet always seems to remain positive and upbeat.
What’s your biggest fear?
In work my biggest fear is hearing the words ‘we’ve just made a few small tweaks to the spec….’ (There are NEVER just a few!)
What do you like doing in your spare time?
I enjoy crochet and knitting whilst watching true crime. I am also a PC gamer and enjoy online games with my friends in Norway and Denmark.
What is a career highlight for you?
Becoming part of the Development team and progressing to Development Manager has been one of the best career highlights to date. I now have the amazing opportunity to mentor and develop junior colleagues which is such a privilege.
Bea
Tell us more about your role
I’m responsible for reducing the environmental and social impact of excess waste and fly tipping across our communities. My role involves leading a team of waste operatives to ensure efficient and safe waste collection services.
We work closely with Neighbourhoods and Building Safety teams to ensure all communal waste bins are accessible, compliant, and fit for scheduled collections. Our service is proactive so we can redistribute waste to prevent overflow and service disruption. We do this by developing and maintaining a schedule that monitors bin usage trends, identifying overfilled or underutilised bins.
We also coordinate with external contractors to arrange timely removal of fly-tipped waste, ensuring swift response to community reports so we can maintain clean, safe, public spaces. The team also supports initiatives that promote responsible waste disposal and contribute to cleaner, healthier neighbourhoods.
What’s your favourite thing about your job?
One of the most rewarding parts of my job is engaging directly with tenants to understand their needs and concerns. These interactions provide valuable insight into how waste impacts daily life and allow me to build trust within the community. I take pride in identifying practical solutions that help make our neighbourhoods cleaner, safer, and more sustainable.
A key focus of my role is reducing the volume of waste sent to landfill. This involves actively seeking out and collaborating with stakeholders—such as local businesses, charities, and recycling partners—who can support initiatives to reuse, reduce, and recycle materials.
Who inspires you?
My mum is, without question, the most inspiring person in my life. She has a rare and intentional gift: the ability to see the good in everyone, even when it’s not immediately visible. Her belief in people is unwavering—she looks beyond flaws and circumstances, always searching for the potential that lies within.
What makes her truly remarkable is how she brings out the best in others. Whether through gentle encouragement or firm, honest guidance, she knows how to push people toward growth. Her love isn’t always soft—it’s often the kind that challenges you, holds you accountable, and expects you to rise to your best self. But it’s always rooted in care and a deep desire to see others thrive.
Her example has shaped how I approach life and work. She’s taught me that leadership isn’t just about direction—it’s about compassion, belief, and the courage to help others see their own worth. I carry that with me every day.
What’s your biggest fear?
My greatest fear is leaving this world without having made a meaningful, positive impact on the lives of those I encounter. Whether through encouragement, motivation, or inspiration, I strive to uplift others in every interaction. The thought of passing through life without leaving behind a legacy of kindness, support, or empowerment deeply unsettles me. I want every connection—no matter how brief—to carry a spark of purpose and positivity.
What do you like doing in your spare time?
Reading and cooking.
What’s your favourite biscuit?
This has got to be shortbread!
Lorena
Tell us more about your role
My role is to ensure the safety of tenants living in Amblecote extra care, this includes the safety of the buildings through health, safety and fire risk assessment checks.
Another area is tenancy management such as tenancy signups, anti-social behaviour, complaint monitoring, safeguarding and repairs coordination.
I organise tenant meetings too. But the thing I enjoy the most is building a positive, robust relationship with our tenants, tenant families, carers, contractors and suppliers to provide a safe, happy, inclusive, diverse environment for tenants to live.
Engagement with external agencies is fundamental within extra care and I am happy to be the wellbeing first point of contact for tenants. Last but by no means the least, I enjoy providing interactive, engaging and exciting activities for tenants to enjoy.
What’s your favourite thing about your job?
Providing and delivering the personalised support and services they tenants deserve. It makes me happy to see them thrive, be happy and live an enjoyable life.
What does a typical working day look like?
Engaging with tenants who have questions or issues in their home. I like to keep learning to improve so I’m always looking for learning opportunities. What I like the most in my day to day is that there’s never a dull moment at Amblecote Gardens, you’re always in for a surprise
Who inspires you?
My two boys and husband!
What do you like doing in your spare time?
I love gardening with my youngest son, the second lovely thing that I enjoy is going for a run or long walk or simply being in the nature with a great book.
Paul
Tell us more about your role
My role involves managing the new business sector for all new build developments, managing the Private rent sector homes, Leasehold Management, Commercial Management and Sales/Shared Ownership Teams.
I work closely with Salford City Council developing the Local Authorities Housing Strategy along with chairing their RP Development/Investment Group.
On behalf of the organisation I also sit on a number of groups across Greater Manchester with Homes England and the Greater Manchester Combined Authority (GMCH). I also represent the organisation on the Off-Site Hom Alliance (OSHA) framework.
What’s your favourite thing about your job?
I love the variety of the role and the opportunity to meet and work with many amazing people.
The job has always given me brilliant satisfaction, there is such pride when you see new homes built and our tenants or residents move in.
The job has also given me the opportunity to work with other organisations from a charitable perspective and make a genuine difference.
Who inspires you?
My dad, he’s always been my role model and inspiration and the person I want to make proud.
What’s your biggest fear?
The fear of failure.
What do you like doing in your spare time?
I enjoy watching all sports whether that be football, cricket or rugby. I’ve had a season ticket at Man united for over 40 years and I’ve managed to watch United all over the world.
I also love to travel and enjoy a nice glass of red wine.
Who would play you in a movie?
I have no idea, but Steve at our Dock 5 office reckons Gary Oldman.
Chris
Tell us more about your role
I’m Director of Development, overseeing the delivery of our development programme, building new homes for tenants in housing need to live in.
What does a typical working day look like?
No day is like the last, lots of operational activities to oversee the programme with a mix of strategic elements for reporting to Boards and Committees
Who inspires you?
Many people inspire me, and I’ve a great respect for people with integrity that help others, being selfless and just kind – “just be kind” to people, life is short enough!
What’s your biggest fear?
I’m terrified of heights, which given I need to climb scaffolding is kind of an issue! The thought of sky-diving or standing on a cliff top sends me dizzy!
What is a career highlight for you?
Probably landing at ForHousing in 2015 after 23 years with another registered provider in Merseyside. I should’ve saved the commute years beforehand!
What’s your favourite biscuit?
It has to be a dark chocolate Hobnob, mainly as my partner doesn’t like dark chocolate so there’s always some in for me!
Gemma
Tell us more about your role
I’ve worked in the Connect Hub as a Customer Connect Team Leader for over 11 years, leading a team of 12 dedicated colleagues. I’ve built relationships with not only my own team but also with other Officers, Team Leaders and colleagues across ForHousing. The atmosphere here is incredibly positive, and I believe that’s a reflection of the mutual respect and collaboration we all share.
My role is varied and dynamic, with each day bringing new challenges and opportunities to support both colleagues and tenants. We handle a wide range of queries, including repairs, anti-social behaviour (ASB), rent issues, and more. I’m passionate about creating a supportive and empowering environment where my team feels valued and confident in their roles.
What’s your favourite thing about your job?
My favourite thing about my job is the team relationships. I love how we’re all here to support each other, and that sense of togetherness makes every day rewarding. Seeing my team grow and develop gives me real job satisfaction. I’m proud of what they do and how much they care for our tenants. Watching their dedication and compassion in action reminds me why I love what I do.
Alongside this, I get great satisfaction when I can see that they’ve been able to help our tenants, or when I’m involved myself.
Who inspires you?
I’m inspired by my team every day. Their dedication, growth, and the way they care for our tenants motivates me to be the best leader I can be. Seeing them support each other and rise to challenges reminds me why I love this role.
What’s your biggest fear?
I always want to make a positive difference for our tenants. A fear of mine is that, despite our best efforts, we might not be able to resolve an issue in the way they hoped. I take that personally because I know how much it matters to them and to us.
What is a career highlight for you?
One of my biggest career highlights has been leading my team in the Connect Hub for over 11 years and seeing how far we’ve come together. Watching my team grow in confidence and ability, really makes me proud, especially of the strong and positive culture we’ve built where colleagues support each other and genuinely care about the tenants we serve. Being part of that journey and seeing the difference we make every day is something I consider a real achievement.
What’s your favourite biscuit?
I love a good chocolate chip cookie, but the warm ones from Millie’s are hands-down the very best.
