General living includes noise such as vacuuming, walking around, doors opening and closing, general conversations, children playing etc. We wouldn't consider sounds relating to general living as anti-social behaviour.
You may want to have a friendly word with your neighbour as they may not be aware you can hear them. We’ve put together some tips to help you resolve problems with neighbours.
If you still feel you are being disturbed, you can report this to our Community Safety Team. If the situation has not improved, we can arrange a meeting between both parties to try and reach agreement to resolve the situation. We can help you and your neighbour understand each other’s point of view and reach a solution.
Read our top tips for reducing noise in the home to minimise disturbance to neighbours.